Q-SAFE TAXI MARSHAL SCHEME
2012 PASSENGER SURVEY
Safer St Helier Community Partnership (SSHCP) conducted
a passenger survey in partnership with the Jersey Taxi Drivers Association
in April 2012. The aim was to ascertain the destination and number of
passengers who travel in the Taxis from the Weighbridge Rank when the
marshals are there on a Friday and Saturday night.
In the month of April 2012 a total of 6,187 passengers
travelled from the weighbridge taxi rank during the specified time period
22.30hrs to 03.30hrs (an average of 1547 people per weekend), the largest
number (1776) went to destinations in St Helier (29%) , with St Saviour,
St Clement and St Brelade( 10-15%) being the next 3 significant parishes.
Whilst the results from this survey are a snapshot over
one month, it nonetheless gives a good indication of numbers and destinations
for passengers. Over 6,000 people were safely marshalled to the taxis
and taken to various parish destinations during the period of the survey.
Even though the scheme is run in St. Helier you can see that parishioners
from all parishes use this award winning service to ensure that they will
get their taxi when it is their turn and are able to queue in safety.
can be downloaded here.*
The aim of the Q-Safe Taxi Marshal scheme has been to
provide supervision for the late night taxi queues at the Weighbridge,
in order to minimise queue jumping and associated disorder with a view
to making residents and visitors feel safer.
The scheme has been a spectacular success, exceeding the
expectation of travellers and taxi drivers alike and reducing levels of
crime and disorder in this area by 64% in 2 years. It has won the St Helier
Social responsibility award in 2008 and has received recognition by the
National Community Safety Network in the UK.
The SSHCP has been working extremely hard to achieve sustainable
funding through advertising on and in taxis and through partnership funding
with the Home Affairs Department and the Jersey Taxi Drivers Association
but unfortunately the Parish of St. Helier withdrew their financial support
The results of the passenger survey demonstrates the popularity
of the Q-Safe scheme with 72,000 passengers over a twelve month period
benefitting from the safety of the Q-Safe Taxi Marshal scheme. It is absolutely
incredible that a proven award winning and successful community safety
scheme like this is continuously in jeopardy every year through the lack
of sustainable funding.
With the results of the passenger survey we approached
the twelve Island Parishes to request a contribution toward the cost of
the scheme as we have data that shows how many of their parishioners actually
use the Taxi Marshals. We are constantly trying to engage with potential
sponsors to help fund this hugely successful scheme. The Ministers for
Home Affairs continued support of this scheme will enable a potential
sponsor to be a funding partner of the Home Affairs Department to ensure
the continuity of the Taxi Marshals remaining in service to enhance a
vibrant St. Helier night time economy while creating a safe environment
while waiting for a Taxi late at night.
If any organisations wish to make a contribution to the
Q-Safe Taxi Marshal Scheme or wish to advertise their company on taxis
please contact Colin
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